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1.01 Conceptual design exploration

  • Functions identified and are scattered over the page.

  • UI issues e.g., inconsistence, no clear hierachy, same function with different names, unclear pattern difference of the events in the timeline.

1.02 Information architecture of Concept design

  • Draw up the information architecture of the concept design to identify any opportunities.

  • Understand the functions are related to each other in their design intention, however, these functions don't work collaboratively to guide users to the goals.

1.03 Identify the key issues

Key Issues of UX

  • The information architecture and user flow didn’t 
provide and lead users down to a clear path to the 
intended results.

  • Some functions lead to nowhere.

  • The same functions have different names

Key Issues of UI

  • Legibility.

  • Lack of visual guidance.

  • Colourful.

  • Icons without text.

  • The timeline didn’t suit mobile devices.